Privacy Policy

Introduction

Welcome to Jdwala Technologies Co. LLC (referred to as "Jdwala", "we", "our", or "us"), which includes all our subsidiaries, products, and services. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with us or use our services.

We may update this policy periodically to reflect changes in our business or legal obligations. We will notify you of any significant changes at least 14 days before they take effect, typically through the primary email associated with your account. By continuing to use our services after the effective date, you agree to the updated policy.

How We Collect Your Data

We collect personal data in the following ways:

Information You Provide Directly

When using our website, products, or services, you may provide personal information directly, such as when you sign up for an account or contact support.

Information Collected Automatically

We may automatically collect data about your interactions with our website, including:

  • IP address
  • Device type
  • Pages visited
  • Links clicked

This information helps us improve our services and user experience.

Third-Party Tracking

Our services may include third-party advertising or links. These third parties may use cookies, pixels, and web beacons to track your online activities and provide targeted advertising. We do not control these third-party tools and encourage you to review their respective privacy policies.

How We Use Your Data

We primarily use your data to provide and improve our services. Specifically:

Communication

We may use your data to:

  • Provide requested resources or information.
  • Notify you of changes to our services or policies.
  • Send marketing communications, if you’ve opted in.
  • Request feedback to improve our offerings.

Support

Your data helps us resolve technical or account-related issues efficiently.

Protection

We use your data to detect and prevent fraudulent or malicious activity, ensuring compliance with our Terms of Service.

Sharing Your Data

We may share your data under the following circumstances:

  • Service Providers and Partners: To enable functionalities, deliver services, or market our offerings.
  • Legal Obligations: To comply with applicable laws or regulations, or to protect our rights.
  • With Your Consent: When you explicitly permit us to do so.

International Data Transfers

As our infrastructure is located outside the Kingdom of Saudi Arabia, your data may be transferred internationally. We use end-to-end encryption to protect data during transmission.

Security and Reliability

We implement industry best practices to safeguard your data. However, no system is completely secure. If you identify any phishing or security threats, please contact us at [email protected].

Data Ownership

You own the data you store with us. You can request:

  • A copy of your data.
  • Deletion of your data, subject to reasonable processing times.

We will securely store your data as long as you remain an active customer. However, we may archive or delete data after prolonged inactivity.

For concerns about your data, reach out to us at [email protected].

Contact Us

For any questions or concerns about this Privacy Policy, please email us at [email protected].